Effective Date: 26/07/2026 Company Name: Swain Global Ventures Private Limited (Registered in India) Trademark: AgainNatural™
Welcome to AGAINNATURAL (“we,” “us,” “our“), operated by Swain Global Ventures Private Limited (“the Company”). These Terms and Conditions (“Terms”) govern your use of againnatural.com (the “Site”) and any purchase you make from us, whether through our Site or our marketplace storefronts (including Amazon US, Amazon.ca, and Amazon.in). By accessing the Site or placing an order, you agree to these Terms.
1. Who We Are
Legal entity: Swain Global Ventures Private Limited
Brand: AGAINNATURAL
Registered address: [Insert full registered office address]
AGAINNATURAL sells natural, handcrafted, non-food, non-consumable lifestyle products, including but not limited to items made of copper, brass, wood, bamboo, terracotta/clay, and similar natural materials.
We do not sell food, beverages, dietary supplements, or any edible or ingestible product. Any references to Ayurvedic practice, “Tamra Jal,” or traditional wellness use describe cultural and historical practice only and are not medical, health, or curative claims. Our products are not intended to diagnose, treat, cure, or prevent any disease. Please consult a qualified medical professional for health-related decisions.
Because many of our products are handmade, minor variation in color, weight, texture, or finish between units is normal and not considered a defect.
3. Eligibility
You must be at least 18 years old, or the age of majority in your jurisdiction, and have the legal capacity to enter into a binding contract to place an order with us.
4. Orders and Pricing
All prices are listed in the currency applicable to the storefront/marketplace you are purchasing from and are subject to change without notice.
Placing an order is an offer to purchase; a contract is formed only once we confirm and dispatch your order.
We reserve the right to refuse or cancel any order, including in cases of pricing errors, suspected fraud, or stock unavailability. If we cancel a confirmed order, you will receive a full refund of any amount charged.
Purchases made via Amazon or other third-party marketplaces are also subject to that marketplace’s own terms, buyer protection policies, and return rules.
5. Shipping and Delivery
Shipping timelines and costs are shown at checkout or on the relevant marketplace listing and vary by destination (India, USA, Canada, and other served regions). Risk of loss passes to you upon delivery to the shipping carrier, except where local consumer law provides otherwise.
6. Returns, Refunds, and Cancellations
Please see our separate Shipping & Returns Policy for full details. In summary:
India: Governed by the Consumer Protection (E-Commerce) Rules, 2020 and applicable consumer law.
USA: Return windows and conditions as stated on the product listing or Site; California and other state consumer-protection rights are unaffected by these Terms.
EU/UK: Consumers have a statutory right to withdraw from an online purchase within 14 days of receipt without giving a reason, under the EU Consumer Rights Directive (2011/83/EU) / UK equivalent, subject to standard exclusions (e.g., hygiene-sealed or personalized goods, where applicable).
Nothing in these Terms limits any non-waivable statutory right you have under the law of your country of residence.
7. Intellectual Property
All content on the Site — including the AGAINNATURAL name, logo, product photography, descriptions, and design — is owned by or licensed to the Company and protected under applicable copyright and trademark law. You may not reproduce, distribute, or create derivative works from this content without our written permission.
8. User Conduct
You agree not to use the Site to: violate any law; infringe on the rights of others; upload harmful code; or attempt to gain unauthorized access to our systems.
9. Disclaimer of Warranties
To the maximum extent permitted by applicable law, the Site and products are provided “as is.” We do not warrant that the Site will be uninterrupted or error-free. This does not affect any statutory warranty or consumer guarantee that cannot be excluded under the law of your country (including EU/UK legal guarantee of conformity and Indian consumer protection law).
10. Limitation of Liability
To the extent permitted by law, the Company’s total liability arising from your use of the Site or purchase of products is limited to the amount you paid for the relevant order. We are not liable for indirect, incidental, or consequential damages. Nothing in these Terms excludes liability that cannot be excluded under applicable law (e.g., liability for death or personal injury caused by negligence, or fraud).
11. Governing Law and Disputes
These Terms are governed by the laws of India, without regard to conflict-of-law principles, and courts at [Insert City], India shall have jurisdiction, except where you are a consumer resident in the USA, EU, or UK, in which case you retain the right to rely on the mandatory consumer-protection laws and to bring proceedings in the courts of your own country of residence, as required by applicable law.
EU consumers may also access the European Commission’s Online Dispute Resolution (ODR) platform at ec.europa.eu/consumers/odr.
12. Changes to These Terms
We may update these Terms from time to time. The “Last updated” date above reflects the most recent revision. Continued use of the Site after changes constitutes acceptance of the revised Terms.
13. Contact
For any questions about these Terms, contact us at help@againnatural.com or +91 95839 58351.
14. Acceptance of Terms
By accessing or purchasing from AgainNatural.com, you agree to these Terms & Conditions. If you do not agree, please do not use the website.
