Privacy Policy

Effective Date: 29/04/2025
Last Updated: 29/04/2025

At Bsbstech International Pvt Ltd (“Company”, “we”, “us”, or “our”), your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile app, WhatsApp bot, and digital services across jurisdictions including India, UAE, USA, and others.

1. Information We Collect

• Personal Data: Name, email, phone number, address, country.

• Order & Transaction Data: Products purchased, payment method, transaction details.

• Device & Usage Data: IP address, browser type, pages visited, app activity.

• Chat Data: Conversations via WhatsApp or app (for service improvement only).

• Health Input (Optional): Food images or health inputs submitted by users.

2. How We Use Your Information

• To process orders and provide products.

• To personalize your experience via our AI bot and app.

• To improve our products and user experience.

• To send promotional and transactional communications (with opt-out option).

• To comply with legal obligations.

3. Data Sharing

We do not sell your data. We only share your data:

• With trusted service providers (e.g., payment gateways, shipping partners).

• To comply with applicable laws or in response to legal processes.

4. International Compliance

We comply with:

• GDPR (EU): You can request access, correction, deletion of your data.

• CCPA (California): You can opt-out of data sharing.

• DPDP (India): Your data is stored with your full consent and is not misused.

• UAE Data Protection Laws: We adhere to the UAE Federal Decree-Law on Personal Data Protection.

5. Cookies & Tracking

We use cookies and similar technologies to improve your browsing experience. You can control cookie settings in your browser.

6. Security

We implement strong security measures including SSL encryption, access restrictions, and secure storage.

7. Your Rights

Depending on your location, you may have the right to access, rectify, delete, or object to the processing of your personal data.

8. Contact

For privacy-related concerns: 📧 Email: [help@againnatural.com]
📱 WhatsApp: [+91-7377757755]